No Two Patients are the Same

Patient Segmentation + Messaging

No Two Patients are the Same

Better communication makes patients better payers. The Apex Connect™ platform is a powerful, dynamic communications engine that leverages patient-centric data to build unique patient profiles and delivers the right message, at the right place, at the right time.
 
Apex Connect™ contains messaging libraries that dynamically targets distinct patient segments to achieve desired results—then delivers those messages at every patient touchpoint throughout the revenue cycle. Results are tracked and easy to monitor with dashboard analytics, allowing for ongoing improvements and maximized results.

 

A Connected Patient Experience

With Apex Connect, financial communication is consistent across all points of patient interaction—at registration, at the front desk or point of service, via printed billing communications, online, in email and text communications, and over the phone. This type of connected experience will eliminate billing surprises, reduce confusion, boost satisfaction, and strengthen the relationship between you and your patients.
  • Increase revenue
  • Reduce bad debt
  • Increase online payments
  • Reduce collection agency fees
  • Increase patient satisfaction by communicating with patients in a way that
    clearly demonstrates to them they mean more to you than their balance
  • Increase patient satisfaction online through a quick two question survey