Document Management and Customer Support Solution

View customer documents, payment history and account information quickly and efficiently with myEasyView. This Web portal lets APEX clients view recently uploaded files or see detailed lists of all invoices or bills, including their delivery statuses and balance totals. Use a variety of sort and filter options to find exactly what you need to easily strike or approve batches of documents.

Seamlessly Support Your Customers

With APEX’s Interactive Customer Support tools, clients can handle many tasks while on the phone with a customer. View archived documents pre- and post-printing, take payment over the phone or at point-of-purchase, enroll customers in electronic bill presentment and payment, and quickly search for a specific customer document using APEX’s Advanced Search Capabilities.

Additional Reporting

APEX’s advanced reporting capabilities allow clients to easily view and export return mail reports, NCOA reports, new electronic document sign-ups, opened electronic documents, and customer payments received. Export the reports to a variety of file types, and upload them to current software for quick and streamlined system updates.

Securely Manage Users

Using a simple interface, myEasyView administrators can control who views customer information and what functions each person can perform.