News & Perspectives
Here's What We've Been Up To Lately.
Call center volume drops as a result of clear, well-organized healthcare statements. To best serve those patients who do have questions about their bills, have technology in place that allows customer service representatives access to review exact copies of patient statements. Providing this...
A well-designed billing statement should present clear and concise messaging, including customer service information. The top portion of each statement should contain the customer service phone number, office hours, and client account number.
Due to the large number of partners attending the Epic User Group Meeting in Verona, Apex and solution partners – Legacy Data Access, Availity, and Sagacious Consultants – are hosting an upscale happy hour following a productive day of councils and forums.
This is a FREE event, with prize...
An actionable information layout transforms a standard invoice into a dynamic, easy-to-read statement that includes relevant and targeted messages, and most importantly facilitates quick online payments. Below are the results of five customers who worked with Apex and experienced dramatic...